Intake Sales Support Coordinator

Job ID 2022-1622
# of Openings
1
Job Locations
US-IL-Northbrook
Posted Date
1 month ago(9/1/2022 1:50 PM)
Category
Marketing/Sales

Overview

Open Arms Solutions is a fast-growing entrepreneurial company headquartered on the North Shore of Chicago and is a recognized leader in quality non-medical home-care services. We are passionate about helping families navigate the tough journey of caring for a loved one who needs assistance due to aging, illness, or surgery.

Responsibilities

This is a key position on the Sales Team. Candidates must be able to take calls from prospective clients, qualify and close for In-person assessments. Candidates must be able to communicate with Referral Sources, make outbound calls to potential customers, and follow up on leads. In addition, candidates must be able to understand customers' needs, identify sales opportunities, answer potential customers' questions, and send additional information per email.

 

Responsibilities include:

  • Taking calls from Prospective Clients
  • Understand Referral Sources and customer needs and requirements to book meetings for Care Management Team
  • Follow up on Client Inquiry that do not convert to the next step
  • Write Social Media Posts 
  • Create Marketing Communications
  • Route qualified opportunities to the appropriate Care Manager for further development and closure
  • Telemarketing to support events
  • Enter Data in Customer Relationship Database(CRM) 
  • Manage email database
  • Attend and Coordinate CEU and Community Education Events 
  • Research accounts, identify key players and generate interest through telemarketing

Qualifications

  • Strong phone presence and experience dialing dozens of calls per day
  • 2 years inside sales support experience preferably in healthcare
  • Experience working with a CRM 
  • Excellent verbal and written communications skills 
  • Strong Listening and Presentation Skills 
  • Strong relationship-building skills 
  • Proficient with Microsoft Office 365 Applications 
  • Ability to multi-task, prioritize, and manage time effectively 
  • BA/BS degree or equivalent

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